Frequently Asked Questions

## Are these materials for human or veterinary use?

No. Everything sold here is supplied for laboratory research use only. It is not for human or veterinary use, is not a food, and is not a drug.

## Who can order?

Orders are accepted from qualified researchers and research organisations.

## What is a lot number?

A lot number identifies the specific production batch a vial came from. It is printed on the vial label and is the key to that vial's certificate of analysis.

## How are orders packaged?

Materials are sealed, labeled and tracked. Refrigerate on receipt unless the documentation for that material states otherwise.

## Do you publish certificates of analysis?

Certificates are published per lot as analytical results come in. See the certificates of analysis page for what a certificate records and how to read one.

## How do I reach you?

Use the support widget on any page, or the contact details in the footer.